Employee engagement
A key driver in building a strong culture is maintaining high levels of employee engagement. Therefore, we utilise surveys to understand matters that are top of mind for our employees.
The culture, Voice of the Employee and monthly pulse surveys provide engagement platforms that empower leaders with insight into our employees' perceptions and evolving needs. In addition, our approach to employee action plans, which involve co-creation and ongoing measurement, supports continuous engagement.
VOICE OF THE EMPLOYEE SURVEY
2 992
EMPLOYEES COMPLETED THE SURVEY WITH AN OVERALL SCORE OF
85.27%
(2021: 3 038 EMPLOYEES WITH AN OVERALL SCORE OF 82.5%)
The Voice of the Employee survey is a Group-wide initiative, including subsidiaries and entities, that:
- Measures employees' perception against key engagement drivers
- Identifies key positive drivers, including strengths in:
- Supporting our leaders in managing hybrid teams and a high-performance culture
- Driving a values-based culture
- Building levels of employee engagement
PULSE SURVEYS
We administered a pulse survey in the Medscheme business unit that entailed:
- Monthly measure of what employees are thinking or feeling (levels of engagement)
- High levels of interest and response rates
- Excellence recognised by using our Single Service Measure Awards
CEO'S UPDATES
We sought to enhance authentic leadership engagements through more frequent and less curated communication from our leaders